Refund policy

We stand behind every piece we ship. Every item is hand-checked before packing. If something is genuinely wrong with your order, we will make it right — quickly and without drama.

Damaged, defective or wrong item — we replace it, free

If your order arrives damaged, has a manufacturing defect, or isn't what you ordered:

• Contact us on WhatsApp or at contact@tanishvitreasures.com within 3 days of delivery.
• Share a photo or short video of the item and the issue (an unboxing video is the fastest way to get instant approval).
• We'll send a free replacement, or a full refund if a replacement isn't available. No return shipping needed in most cases — keep or donate the item unless we ask for it back.

Size didn't fit — we'll exchange it

Kids grow fast and sizes vary. If the size doesn't fit:

• Contact us within 3 days of delivery. The item must be unworn, unwashed, with tags and original packaging.
• We'll exchange it for another size of the same item (subject to stock). Shipping for size exchanges is borne by the customer.

What we can't accept

• Change-of-mind returns ("don't like it anymore") — our factory prices work because we don't build return costs into them.
• Items reported after 3 days of delivery, or worn/washed items.
• Sale/clearance items (except damage, defect or wrong item — those are always covered).

Refund timelines

Approved refunds are processed to your original payment method within 5-7 business days.

Questions? Message us on WhatsApp (button on every product page) or email contact@tanishvitreasures.com. A real person replies.